Returns & Exchanges

At Dome of Harrogate, we want you to be completely satisfied with your luxury beauty purchase. If you are not entirely happy with your order, you may return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Return

Contact our dedicated customer concierge team with your order number and reason for return to receive a pre-paid shipping label and return authorization.

2

Prepare Your Package

Carefully pack the items in their original, unopened packaging and include the printed return authorization form to ensure your refund is processed swiftly.

3

Ship to Harrogate

Affix the provided shipping label to your parcel and drop it off at any authorized courier location; we recommend obtaining a proof of postage for your records.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing